Privacy Policy
Yellow Van, operated by Serve IT & Services Private Limited, is committed to protecting your privacy. This policy outlines how we handle your personal data, ensuring that your information is kept secure and used appropriately.
Our driver app collects location data to enable parents to track the bus location. This data is collected even when the app is closed or not in use to ensure real-time tracking. The information collected is used solely for the purpose of providing this service and will not be shared with third parties without your consent.
Information We Collect
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Personal Information:
Name, contact number, email address, and home address when you sign up.
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Location Data:
Precise location data to enable real-time tracking, even when the app is closed or not in use.
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Usage Data:
Information about how you use our app, access times, and interactions.
How We Use the Information
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To Provide Services:
To provide, maintain, and improve our services, including real-time van tracking.
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To Communicate:
To send you updates, notifications, and communications related to our services.
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To Enhance Security:
To enhance the safety and security of our services for all users.
Sharing of Information
With Service Providers: We may share your information with third-party service providers who perform services on our behalf.
For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
Data Security
Yellow Van is committed to ensuring the security of your personal data. We implement various security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our databases or that your information will always remain secure.
Data Retention
We retain your personal information for as long as necessary to provide you with our services and for legitimate business purposes. If you request deletion of your data, we will take reasonable steps to delete it, except where required by law.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also object to the processing of your data or request restriction of its use by contacting us.
Children's Privacy
Yellow Van services are intended for use by parents and guardians. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.
Changes to this Policy
Yellow Van may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Serve IT & Services Private Limited
Email: info@yellowvan.in